Jooji

Terms & Conditions General

The owner of this web site is Vogue Brands Limited whose address is: 8 Les Arches, St Martin, Jersey, Channel Islands, JE3 6LA

Your contract for purchases made through the Site Jooji.co.uk is with Vogue Brands Limited and you undertake that any and all goods ordered by you are for your own private and domestic use only.

Jooji is a trading name of Vogue Brands Limited registered in the Island of Jersey, Channel Islands.

Vogue Brands Limited is abbreviated in these T&C’s to VB

You must be eighteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

No contract for the sale of any product will subsist between you and Jooji until Jooji dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email.

You agree that e-mail address given by you can be used as a long-distance means of communication.

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

Jooji.co.uk (VB) will not pass on your personal or credit or debit card details to any third party except where an additional security check may be deemed necessary. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.

You undertake that all details you provide to Jooji.co.uk (VB) or Google Payment Corp. (Google Checkout) a wholly owned subsidiary of Google Inc. (“Google”).

For the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered. You must choose a username and password when using Google Checkout.

You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

If there are any changes to the details supplied by you it is your responsibility to inform Jooji.co.uk (VB) as soon as possible.

Payment

Jooji.co.uk accepts most major credit/debit cards through our payment provider Google Payment Corp (Google Checkout)

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Cancelling an Order/Returns Procedure

  • If you haven’t submitted an order, you may clear the items in your shopping basket at any time by clicking the ‘Remove’ button next to the product you do not wish to purchase in you shopping basket.
  • If you have submitted your order and received a confirmation email from Jooji.co.uk that the items have been shipped you can still cancel your order up-to 5 working days after the item has been shipped. Please email your cancellation marked ‘URGENT CANCELLATION’ to the Customer Service team www.hello@jooji.co.uk Please ensure you list your name, address, product ordered and order code on the email.

Once we've heard from you that you wish to cancel an order, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 14 days of your order being cancelled and the item or good’s being received by Jooji, and provided the goods you return are in the same condition that they were when delivered to you, including all labels still attached and the item has not been used, worn or damaged. You will be liable to any charges incurred when returning the goods to Jooji.co.uk, unless the return is as a result of an error on our side.

  • You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any feedback, ratings or reviews posted by you on the website, including the violation of their privacy or intellectual property rights.
  • You grant Jooji and its affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.

Liability

This section applies only to the extent permitted by law. For the avoidance of doubt, Jooji (VB) do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from jooji.co.uk negligence or willful default, or that of Jooji (VB) employees, agents or subcontractors or (b) fraudulent misrepresentation.

Jooji.co.uk does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfill an order for a product which was advertised at an incorrect price, if the item(s) has been charged and not dispatched we will cancel and refund your order.

Jooji.co.uk will do its best to correct errors and omissions as quickly as practicable after being notified of them.

TO THE FULLEST EXTENT PERMITTED BY LAW, JOOJI.CO.UK (VB) IS PROVIDING THIS SITE AND ITS CONTENTS ON AN ‘AS IS’ BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, JOOJI.CO.UK DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Jooji.co.uk shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify jooji.co.uk of the problem in writing at the address stated in the confirmation e-mail within 10 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

You and Jooji (VB) will only be liable under these Terms for losses which are a reasonably foreseeable consequence of the relevant breach of contract.

The products sold on the Site are provided for private domestic and consumer use only. Accordingly, Jooji (VB) do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from jooji.co.uk.

Processing of Orders

Credit and Debit cards are debited on the day of shipping by Google Payment Corp (Google Checkout). All prices include sales taxes in Jersey & the UK unless otherwise stated, and no charge is made for shipping.

Every purchase you make shall be deemed performed in Jersey. Jersey law shall govern every aspect of contractual agreement concerning purchases made from the Site.

Jooji.co.uk aims to arrange shipment of all items within 24 hours of receiving your order. However your order may be delayed if the item is not in stock, we will contact you if this is the case giving you the option of cancelling the item or waiting for the item to come back into stock.

Delivery / Title / Risk

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in instalments. You may cancel your entire order with us if subsequent instalments forming part of your order are not delivered by us.

If your delivery address is outside of Jersey or UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Jooji.co.uk (VB) advises each customer to contact their local customs office for further information.

Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

For Christmas Deliveries, we recommend that you order by the 18th December. We will endeavour to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery on or before the 24th December as the post may be delayed in your area.

Miscellaneous

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

You may not permit, create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.

In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.

Subject to the licence granted to you to use the Site, Jooji.co.uk (VB) reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of Jooji.co.uk and its affiliates’ trade marks, trade and business names and service marks under this Agreement will vest in Jooji.co.uk and its affiliates, as appropriate.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Jooji.co.uk tracks the electronic ‘fingerprints’ of every order placed on Jooji.co.uk to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:

  • you fail to make any payment to us when due;
  • you breach the terms of this Agreement (repeatedly or otherwise);
  • when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
  • we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.

Jooji.co.uk (VB) may amend these Terms from time to time, and place the new version on the Site. When Jooji.co.uk do so, it will mention the fact on our home page (www.Jooji.co.uk). For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following Jooji’s posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Jooji.co.uk (VB) and you relating to your purchase. Jooji.co.uk advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Jooji (VB) We will store a copy of the contract entered into by you with Jooji.co.uk. You are advised to read (and are responsible for reading) fully all information on this website.

If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

These Terms are subject to the laws and exclusive jurisdiction of the Island of Jersey, Channel Islands.

Privacy Policy Statement

In relation to the website: www.jooji.co.uk (‘the Site’).

The Site is a Jersey-based website owned by Vogue Brands Limited and complies with the data protection (Jersey) Law 2005 relating to the personal information you supply online.

By using our services, you give us your express consent to process your personal data as described hereafter.

Our relationship with you is based on trust. It is our intentions to give you a totally private web browsing experience. For this reason, we do not require that you give us any information about yourself before you reach the checkout area of our site handled by Google Payment Limited, a company incorporated in England (Company No. 05903713).

Unless you choose to do so for marketing purposes such as special offers and news from Jooji (VB).

As with all shopping websites, when you place an order on this website, we will ask you to input and will collect personal information from you.

We use this information to make your online shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions. Your privacy and the security of your personal information are one of our highest priorities.

The information we collect is your:

  • Name - so we know what to call you
  • Email address - so we can email order confirmations, delivery delays, offers etc
  • Billing address - for the purposes of validating your card (for your security and ours)
  • Delivery address - so we know where to deliver your products
  • Telephone number - so we can contact you if we have a problem with your order
  • Credit card details - we only ask for these when you place an order and they are processed via Google Payment Limited

Data Protection

All our data collection processes are governed by Jersey. We will not allow any third party to access your account or personal information. The information you give us simply allows us to provide you with an outstanding level of service.

There are two other circumstances where we may share some of your data with others:

  • With agents (including credit reference agencies, credit card clearing agencies Merchant Services in UK and Google Payment Limited, fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
  • In the unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business.)


Any Further information required concerning our Privacy Policy please contact us.

This website and its content is copyright of Jooji - © Jooji 2010. All rights reserved. To read our website Terms & Conditions and Privacy Policy please click here.

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